Chinese Visa Application Service Centre (hereinafter referred to as the Centre) is responsible for receiving visa applications for visit to mainland China from ordinary passport holders who are UK citizens and citizens of other countries possessing UK permanent residence or work permits, collecting visa fees on behalf of the Chinese Embassy or the Consulate General and returning processed visa applications. Foreign nationals holding diplomatic and service (official) passports or eligible for applying for China's diplomatic, service and courtesy visas and visa-exempt certificate, and those applying for a visa /entry permit to the Hong Kong Special Administrative Region of China should still apply directly to the Chinese Embassy or the Consulate General.

The Centre welcomes you using its services. While providing you high quality services, we kindly remind you of the following:  

i. The Centre has no involvement in the visa assessment and decision- making process. Whether a visa is to be issued or not to be issued, and what type of visa to be issued as well as its period of validity, number of entry and duration of stay shall be decided by the Chinese Embassy or the Consulate General in the light of China's relevant laws and regulations. An applicant will be required to pay a service fee to the Centre regardless of approval or disapproval of his or her application by the Embassy or the Consulate General. The service fee is non-refundable.  

ii. To facilitate assessment by the Embassy of your application, you are kindly required to: a) prepare all the documents that are required and ensure they are genuine and credible; b) fully fill out the visa application form with true and accurate information (application form for an under-age child should be signed by one of his or her parent or guardian and the relationship indicated).The Chinese Embassy or the Consulate General has the right to request the applicant to provide additional supporting documents or to come to the Embassy or the Consulate General for an interview. 

iii. Make your travel arrangement at an appropriate time so that your already-issued visa would not expire or it would not be too late for you to obtain a visa before your planned departure for China. Usually you should apply about one month in advance of your intended date of entry into China, and do not apply 3 months earlier than your intended date of entry.

iv. Please carefully check all the information on the visa issued to you when you collect your passport. If you have any queries about the visa, you should report it to the counter staff immediately. You will be responsible for any consequences arising from the following: a)  Your visa becoming invalid and cannot therefore be used as a result of your own fault or any act by a third party acting on your behalf; b) In the event that you are refused to board an aircraft or to enter China due to your failure to check all the information printed on your visa; c) your visa cannot be used due to your own other reasons.

v. Strictly in line with relevant laws of the UK, the Centre shall take every precaution to ensure the safety of the personal information and documents of the applicants, but it shall not be liable for any consequences due to events or acts beyond its reasonable control such as natural disasters, unforeseen accidents and robbery, etc (Force Majeure), which may occur when the information and documents are in transit between the Centre and the Chinese Embassy or the Consulate General. The Centre shall be liable to applicants for related cost of replacement of lost or damaged passport in transit to the Chinese Embassy or the Consulate General, where such losses or damage are directly attributable to the fraud, negligence or default of the Centre. The Centre shall bear the cost of replacement of the passport incurred to the applicant when applying to a local passport authority through normal procedures for the replacement of his or her lost or damaged passport. The cost shall be settled on presentation of actual receipt issued by the passport authority.

vi. If an applicant selects to apply by post, or requests return delivery by post of his processed application, the Centre shall not be responsible or liable for any delay, delivery to a wrong address, or damage to or loss of the documents as a result of the negligence of any mail service or company. 

vii. The terms and conditions may be amended or varied by the Centre at any time. 

viii. The above terms and conditions shall be governed by the law of the UK. 

ix. Applicants agree and confirm that they have read and understood the terms and conditions prior to submitting visa applications to the Centre.